Daniel Novello

Omitted details for now...

Professional, experienced and detail orientated Mac system administrator committed to all Apple (and other) technologies. Projected driven and motivated to drive projects from start to finish. Genuine passion for all things Apple. I have enthusiastic point of view, a great will to do my best at all times and working hard is second nature to me. I enjoy tackling problems head-on and will not rest until the problem is solved. I’m always hungry to learn new things and I’m able to grasp new skills in a short period of time. Career progression is very important to me due to my ambitious nature and I’m always ready to take on more responsibility.

Keen to move into software development as I have been tinkering for a long time.
I am very interested in the DevOps methodology and learning all I can.


Senior Mac Admin · Technician

Digicape · Cape Town, South Africa

Duties included a wide range of support for all Apple devices, Apple Servers, software, hardware and peripherals for single users, large organisations and schools
Integration of Macs and PC’s in small, medium and large networks/organisations as well as many schools.
Implementation, maintenance and troubleshooting of propriety and open-source software related to management of all Apple products.
Implementation and management of storage solutions · RAID, NAS/SAN.
Infrastructure Automation, Packaging, bash scripting, centralised deployment and management of all Apple devices by means of various methods | MDM, Patch management.
Other server knowledge | Linux Apache web servers, Cloud solutions, Network services.
Setup, managed and maintained Linux server/clients
Consulting Apple solutions.

2007 · Present

1st, 2nd and 3rd line Technician

Gist IT · Cape Town, South Africa

Duties included support to all customers regarding a wide range of issues, software and hardware, single user to workgroups.

2006 · 2007

Network Installation Engineer

Comunica PLC · London, United Kingdom

Installing, dressing and terminating of Cat5 and 6 Ethernet, Voice cable and the installation of fiber optics at Heathrow Terminal 5.

2005 · 2006

1st & 2nd Line Technician

Biscuit Internet · London, United Kingdom

Duties included over-the-phone support to customer broadband, private IP addressing and analog Internet.


PC Technician

PCWorx · Rustenburg, South Africa

Responsible for building of new PC’s, fault finding, servicing networking and occasional sales.

2002 · 2004



Damelin College · Rustenburg, South Africa
Graduated with Diploma in PC Engineering and Systems Engineering

A+, N+, MCSE and other networking technologies

PC Fundamentals (Basic user skills)
PC Technologies (Core)
PC Technologies (OS)
Network Technologies (N+)
Server Technologies (Server+)
TCP\IP Introduction and advanced
Introduction to Data communications
Voice over IP (Basics and Advanced)
Introduction to Telecommunications
Introduction to ATM networking
ATM Troubleshooting
Introduction to xDSL
CIW Foundations
CIW Accelerate
Installing, Configuring and Administrating Microsoft Windows 2000 Professional (70-210) - MCSE
Managing, Maintaining Microsoft Server 2003 Environment (70-290)
Implementing, Managing and Maintaining Microsoft Windows Server 2003 Network Infrastructure (70-291)
Planning, Implementing and Maintaining Microsoft Windows 2003 Server Active Directory Infrastructure (70-294)
Designing a Microsoft Windows 2003 Server Active Directory Network Infrastructure
Planning and Maintaining a Microsoft Server 2003 Network Infrastructure (70-293)
System Administration of Microsoft SQL Server 2000 Enterprise Edition (70-228)
Fundamentals of Project Management

2003 · 2004


Lakeview / Grenville High School · Virginia / Rustenburg, South Africa

Grade 1 · 12
Matriculated Grade 12 with endorsement as prefect

1991 · 2002


  • Certified Mac OS 10.5 to 10.15 Engineer
  • Certified Mac OS 10.5 to 10.12 Server Engineer (ACTC)
  • MikroTik Certified Routing Engineer (MTCNA + MTCRE)
  • Ubiquiti Broadband Wireless Specialist (UBWS)
  • CCENT (Cisco Certified Entry Networking Technician)
  • Jamf Pro 200

  • Skills

    • 12 years experience with all Apple devices
    • Apple server technician since 10.5 (ACTC)
    • Vast experience with multiple MDM solutions
    • Automation · Scripting · Imaging* · Deployment · Packaging · Patch Management

    • Solid Linux experience · Client and server(Various Distributions). Experience on server infrastructure migration, monitoring and securing, LAMP, and Linux Server setup/administration.
    • Vast networking knowledge · Cisco and other
    • Wireless Technology experience (Indoor & outdoor)
    • Mikrotik Routing certified and intermediate experience
    • Web development & Design · HTML, PHP, MySQL (Databases)
    • Scripting · Bash, PHP, Python (Still learning)


    I enjoy Cricket, Rugby, Football, Cycling, Golf and all spectator sports.
    My hobbies include learning new technologies and I am currently still studying some qualifications.
    I also enjoy playing with Raspberry Pi's and open source software.

    Contact Me